HELIOR name and content

Unless stated otherwise, the HELIOR name, logos, product names, product designs, photographs, graphics, video, text, website layout and other content are owned by or licensed to the website operator. They may not be copied, reproduced, adapted, distributed, scraped or used commercially without prior written permission.

Product information

We take reasonable care to keep product information accurate. Natural gemstone variation, hand finishing, lighting, display settings and reasonable manufacturing tolerances may cause differences. Images may be enlarged to show detail. Customers should rely on the written measurements and specifications in the product page and order confirmation.

Authenticity statements

Material, gemstone, treatment, origin and certification statements apply only where expressly included in the product description, order confirmation or accompanying HELIOR documentation. The Lifetime Authenticity Guarantee is defined in our Terms of Service.

External links

Links to external websites are provided for convenience. We do not control external content and do not endorse or accept responsibility for it unless expressly stated.

No professional advice

General information about jewellery, gemstones, care, sizing, customs or taxation is provided for information only and is not legal, tax, investment, medical or independent valuation advice.

Applicable policies

Use of this website and purchases from HELIOR are governed by the Terms of Service, Privacy Policy, Shipping Policy and Return and Refund Policy published on the store. If a policy conflicts with mandatory consumer law, the mandatory law prevails.

Reporting concerns

To report an intellectual-property concern, security issue, suspected counterfeit or inaccurate content, email [LEGAL CONTACT EMAIL] with sufficient detail for us to investigate.